How do China local CTI enterprises respond to mass CTI market demand and strong blocks set by foreign famous brands? To way prepared by Shenzhen Donjin Communication Technology Co., Ltd. – a leader in China CTI industry is: to unite its partners and bring domestic enterprises' unique geological advantages into full play, so as to make joint efforts to break through the old market pattern where foreign brands occupied telecom high-end application market with provision of typical CTI application solutions.

On the 3^rd July, this market campaign was officially started on the 14^th China International Call center and CRM Conference by holding a special lecture named “Building an Open Telecom Platform” in Beijing Science and Technology Convention and Exhibition Center by Donjin Tech in association with its upper-stream equipment vendors Advantech, PowerLeader and down-stream application vendor Beijing dEar.

In recent years, China government invested over RMB200 billion Yuan into hardware in communication industry each year, and made China's telecom infrastructure internationally advanced. Nowadays, how to activate such foundation hardware assets valued trillions of RMB becomes the most priority work of telecom enterprises. Each telecom operator has the same task, which is to develop more and more service types, bring the existing resources into full play and provide clients with more and more services so as to increase network utilization and develop network potentials. Telecom industry has entered into a new age highlighted with “application is the king”.

Donjin Tech is the first China CTI hardware R&D enterprise as well as the leader in this field in terms of technology advancement and market share. As early as in 1998, Donjin understood deeply the direction of future CTI technology, introduced the technical R&D achievements most advance at that time in computer and telecom technology and developed D series voice products with full DSP infrastructure, CT-Bus  H.100 telecom standard support and standard computer PCI bus line interfaces, and also from that time, Donjin begin to transfer its business operation from focusing on securities market to broader fields.

“Ten years make a sword”, in April 2002, Donjin released its DN series voice board card products featured with thoroughly new NADK (New Architecture Development Kits), real support for multiple threads and event drive, provision of multiple programming modes and Inte-Dialogic fully compatible application interface function, making its business operation change into a substantial period, also reputed by the industry as the milestone of CTI development. Its DN series products featured with CompactPCI bus line interface technique, CT-Bus H.100 telecom standard, fully DSP infrastructure and thoroughly new software development kit NADK enabled Donjin to have integrated strength to complete with international first-class CTI enterprises and set a solid foundation for its marching forward towards telecom market.

The global key task platform leading manufacturer – Taiwan Advantech, also one of PICMG organization members, has been always kept close eyes on the development of this industry and followed closely up to its development trend, and eventually, with its advantages in the fields of global logistics, R&D, client service and e-commerce, developed complete, series and high-performance Compact PCI solutions from dimension varied Compact PCI chassis to latest Compact PCI CPU board card and finally to universal I/O module. Advantech Compact PCI products are purposed to satisfy the demand by key task computing platform, provide rich, high-performance and high-reliable CPCI platform.

Shenzhen PowerLeader Technology Co., Ltd., one of most important strategic partners of Intel Corporation in China, is a provider of Intel IA structure based PowerLeader patented and branded server. It provides model varied PowerLeader servers to nationwide famous Internet companies and e-commerce companies. PowerLeader servers received wide welcome and reputation from its clients with their high efficiency, easy to manage and open performance. 

Beijing dEar Technology Co., Ltd., which was derived from Tsinghua University Intelligent Technology & System National Key Laboratory Speech Technological Center and owned the most powerful R&D team in China speech recognition field under the leadership of Dr. Zheng Fang, a leading and world famous scientist in Chinese language recognition and understanding filed, vice professor of the computer science and technology department of Tsinghua University and the former director of the intelligent technology & system national key laboratory speech technological center, is a company focused on R&D of natural voice and language man-machine dialog application and also a company owning series of patented products.

Based on their common understanding on CTI market, Donjin Tech together with Advantech, PowerLeader and Beijing dEar strengthened their technical exchange and cooperation in CTI application field and jointly provided complete system solutions for the industry. The product SS7 gateway jointly developed by Donjin Tech and PowerLeader has been successfully deployed in the comprehensive business operation and billing system of China Unicom; the product CompactPCI SS7 gateway jointly developed with Advantech has become the most powerful product penetrating into telecom high-end applications; and the product speech recognition technology based human-friendly automatic telephone exchange system jointly developed with Beijing dEar is widely accepted as a model product in this field.

The marketing campaign this time jointly launched and participated by the foregoing four companies shows that an integrated strength has been formed among China local enterprises and advocate the campaign to compete with international giants at the upper stream of this industrial chain.